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Read more about the article Pros and Cons of Chatbots

Pros and Cons of Chatbots

  • Post published:September 9, 2024
  • Post category:Branding Your Business/Website Development

It’s the 21st century—customers and clients want accessibility and 24/7 answers. Many businesses rely on chatbots to start conversations and provide efficient communication. But is it effective? Learn the pros and cons of chatbots now. What is a chatbot? First…

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Read more about the article 6 Marketing Lessons to Learn from a Rom-Com

6 Marketing Lessons to Learn from a Rom-Com

  • Post published:February 12, 2024
  • Post category:Branding Your Business/Digital Marketing/Marketing and Advertising

Love. Laughter. Romance. We’re two days away from Valentine’s Day. Is watching your sweetheart’s favorite rom-com on your agenda? Watch like never before with these six valuable marketing lessons to learn from a rom-com fresh on your mind! Know your…

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Read more about the article 5 Ways to Engage Your Customers in 2024

5 Ways to Engage Your Customers in 2024

  • Post published:January 8, 2024
  • Post category:Social Media for Business

As we usher in a new year focused on new goals, now is the time to think about new and innovative ways to engage your customers in 2024. This is the year marketing will get more personal as brands go…

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Read more about the article Consider These Ways Customers Can Contact Your Business

Consider These Ways Customers Can Contact Your Business

  • Post published:February 20, 2023
  • Post category:Branding Your Business/Social Media for Business

Being easy to contact should be one of your top priorities as a business owner. You know about the traditional means of customers contacting your business—like the good ol’ telephone. But there may be some communication channels you are missing…

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Read more about the article 6 Tips for Responding to Direct Messages on Social Media

6 Tips for Responding to Direct Messages on Social Media

  • Post published:February 15, 2021
  • Post category:Social Media for Business

Social media gives us several ways to communicate within its ecosystem. There are posts. There are comments. And then there are direct messages. The direct message, sometimes referred to as simply a “DM,” is the most private way to communicate…

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Read more about the article Supporting Clients Digitally: Customer Service on Social Media

Supporting Clients Digitally: Customer Service on Social Media

  • Post published:October 5, 2020
  • Post category:Social Media for Business

Customer service is a universal concept. When you’re trying to get someone to hand you their money, it bodes well to be nice to them. Of course, that’s customer service at a very base level. It also involves cultivating an…

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